Titulli Shqip
Menaxhimi i cilësisë - Cilësia e një organizate - Udhëzim për të arritur sukses të qëndrueshëm (ISO 9004: 2018)
Titulli Anglisht
Quality management - Quality of an organization - Guidance to achieve sustained success (ISO 9004:2018)
Scope Shqip
Asnjë informacion i shtuar.
Scope Anglisht
ISO 9004:2018 gives guidelines for enhancing an organization''s ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015.
ISO 9004:2018 provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document.
ISO 9004:2018 is applicable to any organization, regardless of its size, type and activity.