Menaxhimi i objektit -Pjesa 5 : Udhëzime mbi proceset e menaxhimit të objektit

Facility Management - Part 5: Guidance on Facility Management processes

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This European standard provides guidance to FM organisations on the development and improvement of their processes to support the primary processes. This standard also sets out basic principles, describes high-level generic FM processes, lists strategic, tactical and operational processes and provides examples of process workflows. This standard is written from a primary processes, demand perspective for an audience of all stakeholders in FM processes.